Dear Mr Grundi
Thank you for bringing this matter to our attention. We are very sorry to hear that and sorry for your inconvenience. Also please accept our apologies for arriving late at the hotel and we destroyed the first day of your holiday. Please be assured that we will do our best to satisfy you. We value your custom highly and your satisfaction is our priority. Please find enclosed a voucher for free dinners for 2in the best restaurant in your city and 50% discount in our future cooperation.
Yours sincerely
Vasos Kalogirou
Med Tours
Thank you for bringing this matter to our attention. We are very sorry to hear that and sorry for your inconvenience. Also please accept our apologies for arriving late at the hotel and we destroyed the first day of your holiday. Please be assured that we will do our best to satisfy you. We value your custom highly and your satisfaction is our priority. Please find enclosed a voucher for free dinners for 2in the best restaurant in your city and 50% discount in our future cooperation.
Yours sincerely
Vasos Kalogirou
Med Tours
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