Tuesday, 5 March 2013

Letter for apology

Dear Mr Grundi

Thank you for bringing this matter to our attention. We are very sorry to hear  that  and sorry for your inconvenience. Also please accept our apologies for arriving late at the hotel and we destroyed the first day of your holiday. Please be assured that we will  do our best to satisfy you. We value your custom highly and your satisfaction is our priority. Please find enclosed a voucher for free dinners for 2in the best restaurant in your city and 50% discount in our future cooperation.

Yours  sincerely

Vasos Kalogirou
Med Tours

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