Tuesday, 5 March 2013

Letter of apology

Dear Mr Grundy

Thank  you for bringing the matter to our attention.
We are very sorry to hear from you that organisation of a holiday are  terrible.
Please accept our apologies for a distance of the beach from the hotel.  I think it is not responsibility about of a busy main road and a lot of noisy roadworks in the town. Also the food lacked variety and the poor service on the hotel it is not responsibility again.
Please be assured that we will do our best and we hope you will not have to go thought this kind of inconvience again. Your satisfaction is our priority.
Please find ennclosed a voucher for free voucher for next accomadation..

Yours faithfully

Kouti Kate..
 

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