Dear Mr Grudy,
Thank you for bringing the matter to our attention. We are very sorry to hear that you didn´t have the expected celebrate for your wedding anniversary. We don´t take responsibility for the delayed of your flight. That has to do with the airport however we are sorry that you lost the first day of your holidays. We apologise for the food variety and the service.We are also apologise for the wrong information about how far is the beach from the hotel. Your satisfaction is our priority. Please find enclosed a free voucher for a weekend holiday.
Your Sincerely
Aggelina Constantinou,Sophia Charalampous
No comments:
Post a Comment